jillix Privacy Policy

This Privacy Policy applies to all players and visitors of jillix at jillix.vu. It explains how jillix collects, processes, stores, and protects personal information in connection with the use of our online gaming platform, including casino games, live casino, sports betting, slots, fish games, and eBingo.

By registering an account with jillix or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not use the jillix platform.

This policy should be read alongside our Terms and Conditions, which govern the overall use of the jillix platform.

jillix collects personal information at different points during your use of the platform. The categories of data we collect include:

We do not collect payment card numbers or cryptocurrency wallet addresses, as these payment types are not accepted on jillix.

jillix uses the personal data we collect for specific, legitimate purposes directly related to operating a secure and functional online gaming platform. These purposes include:

• Account creation and management – setting up, maintaining, and securing your jillix account.
• Identity verification (KYC) – confirming your identity and age before allowing withdrawals, in line with standard platform security practice.
• Transaction processing – facilitating deposits and withdrawals in Philippine Peso via local bank transfers and supported e-wallets.
• Fraud prevention and security – detecting suspicious account activity, preventing unauthorised access, and identifying potential abuse of promotions or platform features.
• Customer support – responding to account queries, resolving disputes, and addressing technical issues.
• Regulatory compliance – meeting anti-money laundering (AML) obligations and other applicable legal requirements.
• Platform improvement – analysing aggregated, anonymised usage patterns to improve how jillix works for Filipino players.
• Responsible gaming – identifying and acting on indicators of problem gambling behaviour in line with our Responsible Gaming commitment.

We do not use your personal data to make fully automated decisions that significantly affect your legal rights without human review.

jillix does not sell or rent your personal data to third parties. We share personal information only in the following circumstances:

• Payment processors – sharing the minimum necessary information with local bank transfer networks and e-wallet providers to process deposits and withdrawals in PHP.
• Identity verification providers – passing KYC documents to trusted verification services to confirm your identity.
• Technology and hosting providers – sharing data with infrastructure partners who help run and secure the jillix platform under strict confidentiality obligations.
• Legal and regulatory bodies – disclosing information where required by law, court order, or for the purposes of investigating suspected illegal activity such as money laundering or fraud.
• Business transfers – in the event of a merger, acquisition, or sale of the business, player data may be transferred as part of the transaction, subject to the same privacy protections.

jillix uses cookies and similar technologies to provide a functional, secure, and consistent experience on our platform. Cookies are small data files stored on your device when you access jillix.vu.

The types of cookies we use include:

• Essential cookies – required for basic platform functionality such as maintaining your login session and securing your account. These cannot be disabled without breaking core features.
• Performance cookies – used to understand how players navigate jillix so we can identify and fix issues. Data collected is aggregated and does not identify individuals.
• Preference cookies – store settings like your preferred display options to improve your experience on return visits.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent some parts of jillix from functioning correctly. We do not use cookies to track your activity on other websites.

jillix retains personal data for as long as is necessary to fulfil the purposes described in this policy, including compliance with legal and regulatory obligations. In practice, this means:

• Account information is retained for the duration your jillix account is active.
• Transaction and betting records are retained for a minimum period required by anti-money laundering regulations, which may extend beyond account closure.
• KYC documentation is retained in line with identity verification regulatory requirements.
• Support communications are retained for a reasonable period to manage ongoing or potential disputes.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to an individual player.

As a jillix player, you have the following rights regarding your personal data. To exercise any of these rights, contact jillix support using the email address shown in the footer of this page.

jillix takes the security of player data seriously. We implement multiple layers of technical and operational security to protect personal information from unauthorised access, loss, or disclosure:

• SSL encryption on all data transmitted between your browser and jillix servers.
• OTP (one-time password) authentication for login and sensitive account operations.
• Access controls that limit which staff members can access player data and for what purpose.
• Regular security reviews to identify and address vulnerabilities in our systems.
• Secure storage of KYC documents and financial records with restricted access.

While we take all reasonable precautions, no online platform can guarantee absolute security. Players play an important role in account security by keeping login credentials private and enabling OTP on their account. If you suspect unauthorised access to your jillix account, contact support immediately.

jillix is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been created by a minor, we will close the account and delete all associated personal data as quickly as practicable.

If you are a parent or guardian and believe a minor has registered on jillix, please contact our support team immediately using the email shown in the footer of this page.

jillix may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. When material changes are made, the "Last updated" date at the top of this page will be revised.

Continued use of jillix after an update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically. If you have concerns about a change, please contact our support team before continuing to use the platform.

For any questions, requests, or concerns about this Privacy Policy or how jillix handles your personal data, please contact our support team. The support email address is displayed in the footer of every page on jillix.vu.

For questions about your account, game access, or platform features, visit our FAQ page. For responsible gaming tools and support, visit the Responsible Gaming page.